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Polycom Professional Services
Access to Collaboration Experts to Enhance Performance and Speed Deployment. As business communication needs become more complex, the development and implementation of an effective collaborative solution is critical to realizing strategic business goals. That’s why Polycom Global Services focuses on providing and delivering timely and innovative business solutions to help you meet your strategic goals.
Polycom Professional Services consultants are highly qualified and have extensive technical and project management experience in all aspects of assessment, planning, design, implementation, and management of video and audio conferencing networks, applications, and operations.
Unified Communications Professional Services
Make your communications strategy a central part of your company’s future growth. Polycom UC Professional Services provides the expertise that your business needs to stay ahead of the competition in an ever changing landscape.
Go Green Assessment Service
If your organization is focused on reducing environmental impact in real, measurable ways, a Polycom Go Green Assessment can help. Through an evaluation of travel and meeting requirements as well as current use of collaborative tools, we will recommend a plan for conserving resources, improving productivity, and realizing immediate carbon savings.
Network Consulting
As data, voice, and collaboration networks converge, it pays to include industry-leading technical experts in the process. For many organizations, it’s not feasible or efficient to employ this resource in house. Fortunately, Polycom Network Consulting Service provides experienced network design and implementation services that optimize performance and help you avoid common pitfalls.
Performance Benchmarking and Best Practices Assessment
Are you getting the most from your collaboration tools investments? If you face service quality difficulties, internal support limitations, or simply don't understand the full capabilities of your system, our Assessment Service can help. Through a thorough analysis of products and resources, we provide a detailed plan to significantly improve your conferencing operations and realize significant operational efficiencies.
Project Management
Significant technology purchases can cause a short-term strain on internal resources. With Polycom Project Management, you can work with our industry-leading Project Managers for a seamless execution.
Implementation Services
As your organization works with Polycom to build your world-class voice and video collaboration solution, consider Polycom Implementation Services to make sure your system is installed and optimized for its best use. |
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| Audio Conferencing Integration Services
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Polycom's End Of Life (EOL) Support Policy:
Polycom's End of Life (EOL) Support Policy For Hardware Products
Polycom follows industry standard practices regarding the support of its discontinued (EOL) hardware products. Specifically, Polycom typically offers support for a given product for a period of five (5) years after the Sales Discontinuation Date. (Defined below)
In order to notify our end customers and channel partners, Polycom provides a specific End of Service Life (Defined below) date for a given product through our web site at the time the Sales Discontinuation Date is announced. Such notifications will typically be posted on our web site ninety (90) days prior to the Sales Discontinuation Date.
Regardless of the End of Service Life date, Polycom will honor the terms of any applicable warranty and/or any previously sold maintenance agreements which were purchased prior to the End of Service Life Date.
Polycom's End of Life Support Policy For Software
Polycom also follows industry standard practices regarding the support of its software for discontinued (EOL) products. Consistent with such standards, Polycom’s policy is to support software for the most current version and one previous major version OR two years after the release – whichever comes first.
Changes to Polycom's End of Life Support Policy
Although every effort will be made to support EOL products in accordance with our End of Life Support Policy, Polycom reserves the right to change its policy as it deems appropriate. Polycom will announce any changes to the EOL Support Policy through the Polycom Website.
Here is an explanation of some of the terms that we have used in this notice:
Sales Discontinuation Date (Last Order Date)
Any Polycom product being discontinued will be announced as EOL. On the Sales Discontinuation Date, discontinued products are no longer available for purchase from Polycom.
End of Service Life Date
This is the date a Polycom product will no longer be supported by Polycom Global Services. Note that Polycom may, at its discretion, stop offering Time and Materials support services prior to the End of Service Life Date.
In this category you can find still available parts for your discontinued Polycom product. |
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